Member Portal

Important Links

First time to register:

Main login page:

About the Portal

The Gumala Member Portal was launched on Thursday 6 May 2021. The Portal allows Members and Beneficiaries to access their personal information and lodge applications 24 hours a day, 7 days a week.

Some of the main benefits of the portal are:

  • Members no longer have to wait for Gumala’s business hours to enquire about a program balance or check on an application status.
  • Members can lodge new applications and track the progress of the application.
  • Members can keep their own personal details up to date.
  • Members can choose their preferred method of receiving communications

Before using the Portal

Before using the Portal, Members should make sure that their personal details are up to date. If there are any changes to an email address or mobile number, please contact the Member Services Team as soon as possible.

To ensure that personal details are kept secure, it is important that Members do not share their phone or email address with anyone which may allow them to access your information through the Member Portal.

Here is a link to a Personal Information Form (PIF) that can also be used to update personal contact details and bank account information.

If you need help

If there are any issues with registering or logging in to the Member Portal, or you need support, please email

Gumala is committed to maintaining and respecting cultural protocol and acknowledges the use of member images throughout the website. If at any time you become aware that an image exists on this website that should be removed for cultural purposes, please contact the office on (08) 9188 4500 as soon as possible