The intention of this service is to provide Members with immediate, short-term assistance during a time of life-threatening or potentially life-threatening circumstances. After immediate assistance is provided, alternative specialist services will be identified for Members to approach for further assistance.
This service will only be available to Members who are experiencing an extreme life change, including potential or immediate life-threatening situations. Members experiencing the following circumstances may be supported:
- Getting out of jail
- Getting out of hospital
- Getting to a hospital urgently
- Natural disaster impacting place of residence
- Domestic or family violence
- Severe financial hardship
- Other potential or immediate life-threatening situation
The assistance is only available after the Flexible Program funds have been used. The assistance will be capped at $1,200 per Member per occasion. Each application will be assessed on a case-by-case basis, and approvals on these applications are at the discretion of GAC. GAC also reserves the right to request supporting documentation to support the application.
If assistance with an accommodation bond is required, this will be taken from the Member’s current or future Flexible funds (if current funds are exhausted).
For further information about how to apply for Emergency Assistance, please contact the office on 1800 486 252. Please note that Emergency Applications can take up to 5 business days to process.